PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Adding Fields not working

  1. roberts
    Member

    Hi,

    I have been using Gravity Forms for a little while now. For some reason - all of a sudden I am not able to add fields in the Forms Editor - when I click on the field I wish to add - nothing. Have tried a different browser, clearing cookies etc... but no luck - same result.

    Please assist asap as I have an urgent form to get out.

    Thanks,

    Robert

    Posted 12 years ago on Wednesday October 17, 2012 | Permalink
  2. Please make sure you are using the latest Gravity Forms and WordPress. If that is true, please let us know how much RAM you have available for PHP and WordPress. Finally, you can always check for theme and plugin conflicts by following these instructions http://rkt.gs/testing

    Because you are a developer license holder, you can also use our priority support. Please reference this topic if you submit the form.

    Posted 12 years ago on Wednesday October 17, 2012 | Permalink
  3. roberts
    Member

    Hi Chris,

    Thanks for getting back to me. It turns out that there was a conflict with another plugin. And the issue is with the other plugin and not Gravity Forms. BTW... for the record - the other plugin is the Postie Plugin (http://wordpress.org/extend/plugins/postie/).

    Regards,

    Robert

    Posted 12 years ago on Wednesday October 17, 2012 | Permalink
  4. Thank you for the update.

    Posted 12 years ago on Thursday October 18, 2012 | Permalink

This topic has been resolved and has been closed to new replies.