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Adding form using safari and Firefox

  1. thesportsphysio
    Member

    I have just had an interesting thing happen re adding a form to a Wordpress page.

    The form seems ok and is active.

    On Safari...
    I write the page then go to add a form. I select the 'add gravity form icon' and the window comes up.
    The one titled.. Insert a form... Select a form below to add it to your post or page. etc

    I choose my form and press 'insert form' . The page just holds and does nothing.

    On firefox...
    I do exactly the same thing on exactly the same page and it all works. The shortcut is added to the page [gravityform id=1 name=Feedbackor comments]
    ---------------------------------
    Background.
    I tried turning off all plugins incase of conflict and nothing seems to have altered.
    Forms have been added using Safari to other domains of mine without problems.

    So it does seem to be a browser issue with this particular theme/ browser combination possibly?

    Here is the final page http://www.heritageandhistory.com/contents1a/contact-us/

    Posted 11 years ago on Sunday December 27, 2009 | Permalink
  2. What version of Safari and which OS (Mac or PC)?

    Posted 11 years ago on Sunday December 27, 2009 | Permalink
  3. thesportsphysio
    Member

    Sorry

    Safari Version 4.0.4 (6531.21.10)

    Mac

    Posted 11 years ago on Monday December 28, 2009 | Permalink
  4. What I would try first is deactivate the plugin, FTP into your site and reupload the plugin files and then active the plugin again and try it in Safari.

    You won't lose your form data when you deactivate the plugin.

    Posted 11 years ago on Monday December 28, 2009 | Permalink
  5. thesportsphysio
    Member

    that works now....

    ... so just one of those things....:-)

    Thought. It is good to know we trust computers to look after our safety and security:-)

    Thanks

    Posted 11 years ago on Monday December 28, 2009 | Permalink
  6. WordPress Plugins can be quirky. "Deactivating, re-uploading and Re-Activating" is sort of the "Try Rebooting" suggestion that computer techs give when you are having computer problems. Glad that worked for you!

    Posted 11 years ago on Monday December 28, 2009 | Permalink