PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Address (US address) Zipcode tab order

Gravity Support Forums » Plugin Support » Gravity Forms

  1. CollegeDegrees
    Member

    For some reason, I am having issues with the zipcode on FireFox (Safari seems okay). Basically when I tab from city, it jumps to a left aligned zipcode and then to the next field (skipping the state drop-down). How can I make sure that the tab order is correct for the each field in the address?

    Posted 14 years ago on Monday July 12, 2010 | Permalink

  2. Carl Hancock
    Administrator

    Can you post a link to the form where you are having this issue so we can take a look?

    Posted 14 years ago on Monday July 12, 2010 | Permalink

  3. CollegeDegrees
    Member

    It really happens on every address. Unfortunately, I can't publish it just yet as this is on a development box right now.

    Posted 14 years ago on Monday July 12, 2010 | Permalink

  4. CollegeDegrees
    Member

    If you can't reproduce it, then it must be on my side... I'll have to dig deeper.

    Posted 14 years ago on Monday July 12, 2010 | Permalink

  5. Carl Hancock
    Administrator

    I am able to recreate it on our end. It looks like it's a FireFox browser issue, not a form issue. It does the same on our end no matter the form. I tested on Gravity Forms, and a few other non-Gravity Forms powered forms (including the whitehouse.gov contact us form) and FireFox isn't letting me tab to drop downs or even the submit button. So it isn't a bug with the plugin or something you are doing because the tabindex is correct, unfortunately it's just how the browser handles forms.

    Posted 14 years ago on Monday July 12, 2010 | Permalink

  6. Kevin Flahaut
    Administrator

    If you're using a MAC, this could be the cause. It defaults the keyboard controls to text boxes and lists only. Here's a quick fix if so.

    http://www.tonyspencer.com/2006/05/02/tab-skips-select-form-fields-in-mac-browsers/

    Posted 14 years ago on Monday July 12, 2010 | Permalink

  7. CollegeDegrees
    Member

    Wow! Yes, I am on a MAC and yes that did work for me. Hmmm... that's interesting. Thank you!

    Posted 14 years ago on Monday July 12, 2010 | Permalink

  8. Kevin Flahaut
    Administrator

    Yeah, I had encountered the same thing.. and it since I use Firefox most of the time, I assumed it was just a browser issue then found that. Glad it worked for you.

    Posted 14 years ago on Monday July 12, 2010 | Permalink

This topic has been resolved and has been closed to new replies.