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Admin notification not sent, Notification to User is. Any ideas?

Gravity Support Forums » Plugin Support » Gravity Forms

bizzyweb
Member

My Admin Notification emails are not being sent. It doesn't matter if the admin email address is my own email address or the clients. It is never received. However the Notifications to the User work just fine. Any ideas?

- WPMU setup
- Admin email account
- Admin email - hosted Google Apps/email account. mail@<domain>/com

Even if I change the Admin email account to my own, the Admin notification is not sent. The client one continues to work.

Any ideas?

Posted 13 years ago on Monday June 6, 2011 | Permalink
bizzyweb
Member

Correction. The Admin notification email only does not get sent if the email address it's sending too is on the same domain. If I change the Admin notification to go to any other email address, it works.

Posted 13 years ago on Monday June 6, 2011 | Permalink
Carl Hancock
Administrator

If emails aren't sent to the same domain this is a web server configuration issue. Your web server isn't routing the email properly. You'll need to contact your web host and let them know what is going on, emails sent via PHP are being sent fine EXCEPT to the same domain name as the site. They should now what configuration needs to be changed.

Posted 13 years ago on Monday June 6, 2011 | Permalink

This topic has been resolved and has been closed to new replies.