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administrator notification email sent from: change to customer's email

Gravity Support Forums » Plugin Support » Gravity Forms

  1. sandiegopchelp
    Member

    How can I have the administrator notification email sent from: change to the customer's email? I tried using {Email:16} but it didn't work.

    Posted 11 years ago on Saturday November 3, 2012 | Permalink

  2. Chris Hajer
    Key Master

    Please see this response:
    http://www.gravityhelp.com/forums/topic/using-notification-to-respond-to-query#post-90485

    Have you already figured out how to configure your notifications to come from the visitor who submitted the form?

    Posted 11 years ago on Tuesday November 13, 2012 | Permalink

  3. sandiegopchelp
    Member

    Thank you for the reply! In the "notification to administrator" section, the "From Email" dropdown only has one choice: "Email." And this choice only produces an internal email address that is pre-defined, not the customer's email address.

    Posted 11 years ago on Tuesday November 13, 2012 | Permalink

  4. David Peralty

    You do have an e-mail field on your form, correct? Also, are you using any e-mail plugins for WordPress that might be overriding your notification settings?

    Posted 11 years ago on Tuesday November 13, 2012 | Permalink