In testing the new form I created, the State Drop-down menu does not work. It will click but it's empty. I tried giving it a default state just to see if that would make it work and the result was that only that state would show -- the drop-down was empty.
Can someone help me with this?
Do you need a URL to see the form?
Thanks
Hi, dsaunderswa,
Is it only the front-end that is having the problem? Does everything look okay when you add the predefined State choice in the admin?
One thing to check first is to see if there is a theme/plugin conflict causing the problem. You can follow this article to check that - http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict .
If that doesn't help, then can you provide us a link to the form?
Yes, it's only the front-end. Here's the link: http://184.172.172.19/~manda1a/coaching/free-consultation/
The "testing for theme/plugin conflict" suggests I activate default Twenty Ten theme. What will that do to everything I've created using the premium theme I'm using? Will I lose any anything?
Usually there isn't a problem changing the theme. I asked another developer here and one concern he had was with the widgets, but thought they would be okay if you are using the latest version of WordPress. We can't make any guarantees though.
There's evidently a problem with the theme (looking at my theme's forum). I've got a great theme and I think Gravity Forms is great too . . . I think there's some code-tweaking I'll need to do to use both of them. I'm not a programmer so I'll need to get help with this.
Here's something quite interesting . . . this problem (no state drop-down showing) only exists for me when I use the Address option from the "Advanced Fields" function. I did a little experiment where I created my own address boxes using Standard Fields, i.e., single-line of address lines & zip code, then the Standard Field drop-down for the state. In the middle of adding all those states manually -- a window popped up to allow me to insert all the states. I don't even know how that happened.
Now, my the state drop-down works fine. HOWEVER, the vertical spacing looks terrible. How do I fix that -- where there's a little space between form entry items. ALSO, what can I do to make the form more visible? Possible use a background?
Here's the url where the form can be found: http://184.172.172.19/~manda1a/coaching/free-consultation/
Thanks.
Hi, dsaunderswa,
I'll pass your styling questions on to another member of the team to see if they can help with that.
Your theme is apparently using the JqTransform script to replace standard form elements like the select with styled divs, links, etc. That's why your formatting is off. You may need to talk to your theme developer about how to disable that script if you're having trouble styling things properly. It's not a Gravity Forms issue - it's being caused by the theme itself.
http://www.dfc-e.com/metiers/multimedia/opensource/jqtransform/
You form is also inheriting the ugly bright blue background from the theme.. it's being applied inline. You'll need to add some custom CSS to override that.
[css]
body #content .gform_wrapper form {
background:none !important;
border:none !important;
padding: 0! important
}screenshot: http://bit.ly/yOuNJi
Hope that points you in the right direction.