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Advanced UI doesn't apply

  1. Hi,
    i have a couple of dropdowns which should allow multiple selections. I ticked the "enable advanced UI" checkbox and also downloaded the "chosen" wordpress plugin. However, the appearance and behavior of the dropdown lists doesn't change.

    Here is the page: http://brightgreen.net.au/w4wa/

    Hope you have any ideas. Thanks.

    Posted 10 years ago on Tuesday November 29, 2011 | Permalink
  2. Richard Vav
    Administrator

    Hi, After taking a look at your source code I can see that gravity forms is including the chosen call for inputs 34, 37, and 44, I can also see that jquery is being included multiple times. Just out of interest have you tried temporarily disabling all your plugins except gravity forms, if you can then see the enhanced ui on those dropdowns it would confirm a plugin conflict. In which case you would have to try enabling the plugins one at a time until you find the culprit.

    Posted 10 years ago on Tuesday November 29, 2011 | Permalink
  3. Richard Vav
    Administrator

    Forgot something, you appear to have multiple form plugins enabled, gravity forms, cformsII and contact form 7. You may try disabling those other two first and see if that makes a difference.

    Posted 10 years ago on Tuesday November 29, 2011 | Permalink
  4. You shouldn't have to install any other plugins for the enhanced UI option. Gravity Forms comes with the necessary JS for this functionality. You don't need to install the "chosen plugin" and in fact installing it may cause a conflict depending on how it was created.

    Your issue is likely related to the fact your theme (or plugins) are outputting multiple versions of jQuery on that page. You can't load multiple versions of jQuery on a single page, it can cause problems.

    Gravity Forms enqueues the jQuery that WordPress ships with, which is how all themes and plugins should function. Something else on your site is also including jQuery from Google API's.

    You need to determine where this code is coming from. I would suggest testing for theme and plugin conflicts by following the instructions here:

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 10 years ago on Tuesday November 29, 2011 | Permalink
  5. Thanks, Carl. The problem is indeed caused by the Google API jquery which is included in the header. for some reason, however, this is needed to make the slideshow on the homepage work. I need to fiddle around with that.

    Posted 10 years ago on Wednesday November 30, 2011 | Permalink