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After adding a drop down field, Edit function wont work

Gravity Support Forums » Plugin Support » Gravity Forms

  1. danielzairi
    Member

    Hi Guys,
    something very strange is happening with my Gravity...
    I'm running the latest wordpress (3.2.1) and the latest Gravity form with Developer License.

    Strangely enough, when trying to add a drop down field, it all seems to work fine, until you collapse the edit field. Once it is collapse and you try to re-edit that field or any other field for that matter, the Edit function seems to simply stop working.

    i have tried this in IE9m FF, Chrome and Safari, the issue seems to be with all browsers.

    any ideas as to what is causing this issue?

    thanks.
    D.

    Posted 13 years ago on Saturday September 24, 2011 | Permalink

  2. Chris Hajer
    Key Master

    Sounds like a plugin conflict or a theme conflict, or possibly server resources.

    Can you create a new form?

    To start troubleshooting, other than undoing anything you did recently, please begin here:
    http://www.gravityhelp.com/forums/topic/testing-for-themeplugin-conflicts

    Posted 13 years ago on Saturday September 24, 2011 | Permalink

  3. danielzairi
    Member

    It was all test and the issue remains. i will submit a priority ticket. the strange part is that this seems to happen only once a "Bulk Add / Predefined Choices" is used.

    Once you refresh the page then it will allow you to Edit but once you copse it, it will again wont allow you to open (until the next refresh)(

    D.

    Posted 13 years ago on Sunday September 25, 2011 | Permalink

  4. Chris Hajer
    Key Master

    OK. I'll let Carl know you're submitting a priority support request. Please reference this topic in the request. Thank you.

    Posted 13 years ago on Sunday September 25, 2011 | Permalink

  5. Carl Hancock
    Administrator

    This is a bug with WordPress involving the built in WordPress modal window and the built in jQuery UI tabs script that WordPress ships with. It's why it only happens when you open and close the bulk add modal window. This issue only started happening in WordPress 3.2 due to jQuery changes made in that release.

    We won't be releasing an update to 1.5 that includes a fix for this. This is an issue that is fixed in the 1.6 release which is currently available as a test release (v1.6 Release Candidate 1 on the Plugin Downloads page), it is a stable release but we have not yet released it via automatic update. You would have to download and install it manually.

    Posted 13 years ago on Monday September 26, 2011 | Permalink

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