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Ajax Conflict Test

Gravity Support Forums » Plugin Support » Gravity Forms

  1. robgranholm
    Member

    I've experienced unreliable form forwarding to PayPal on submission with AJAX turned on with my various forms.

    I can't peg what's causing it, as one day it worked and I was sure AJAX was on, and now today, it's not working.

    Can you help me troubleshoot, and let me know what to look for or how to test for AJAX conflicts?

    I've gone through my most used forms and turned AJAX off, examples below.

    AJAX is turned off on this form - http://www.itarsenal.com/services-shop/concierge/buildyourown/

    AJAX is turned on, on this form - http://www.itarsenal.com/services-shop/website-maintenance-backup/wordpress-maintenance-backup-plans-checkout-monthly/

    Posted 12 years ago on Tuesday April 24, 2012 | Permalink

  2. Rob Harrell
    Member

    Have you tested for theme/plugin conflicts yet?

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 12 years ago on Tuesday April 24, 2012 | Permalink

  3. robgranholm
    Member

    No, on a live site which sales are being made on, I don't really want to do that, but I understand it's part of the steps to troubleshoot, are there less severe methods? Any tools or conflict catchers I can run? Particular Chrome/Firefox plugins?

    Posted 12 years ago on Tuesday April 24, 2012 | Permalink

  4. David Peralty

    The Web Developer plugin for Firefox will allow you to see JavaScript errors but the details it gives back aren't always the most helpful at fixing the issue. It could help you pinpoint it though.

    https://addons.mozilla.org/en-US/firefox/addon/web-developer/?src=search
    There is something similar for Chrome as well. I think there are also plugins/extensions just for JavaScript debugging.

    Still, the option that Rob posted is the fastest way to figure out where the problem lies.

    Posted 12 years ago on Tuesday April 24, 2012 | Permalink

  5. robgranholm
    Member

    Hmm I'm still struggling to figure out what's happening.

    On some pages, forms don't load at all.

    Others, they work just fine with ajax.

    Others, ajax turned off, the form works.

    What in the world...the most troubling are the pages that don't load the form at all like this one.
    http://www.itarsenal.com/services-shop/wordpress-websites/build-me-one/

    -r

    Posted 12 years ago on Sunday May 6, 2012 | Permalink

  6. robgranholm
    Member

    Hmm found this when looking more into the error consoles I could find in Firefox.

    Timestamp: 5/6/12 4:18:34 PM
    Error: elements.prop is not a function
    Source File: http://www.itarsenal.com/wp-content/plugins/gravityforms/js/conditional_logic.js?ver=1.6.4.1.1
    Line: 199

    Posted 12 years ago on Sunday May 6, 2012 | Permalink

  7. robgranholm
    Member

    ...and more follow up. I duplicated a form that had conditional logic in it.

    The duplicated form became something totally different without any logic and it works fine.

    The one I duplicates subsequently broke completely until I took out all the conditional statements, or rebuilt the from scratch.

    At least that issue is solved...back to it being just ajax.

    Posted 12 years ago on Sunday May 6, 2012 | Permalink