PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

AJAX Not Working

Gravity Support Forums » Plugin Support » Gravity Forms

  1. tyhildenbrandt
    Member

    Hi all,

    I'm having an issue with the AJAX on my form not working properly. It seems as though the submissions go through and are added to the system; however, no confirmation message ever appears. I saw some other messages posted in this area, but unlike the jerk who wrote the last posting I found, I promise I won't demand a refund -- I love the product and just want to get this sorted out.

    For reference, my form appears in the right sidebar of this page: http://www.solidverbal.com/beta/. If someone could take a look, it'd be greatly appreciated.

    Thanks!

    Posted 12 years ago on Friday March 30, 2012 | Permalink

  2. Bsport
    Member

    Yep also having this, no javascript errors and the message div is created, but no message is created in the box. Also getting no errors int he error log.

    Posted 12 years ago on Wednesday April 4, 2012 | Permalink

  3. kyle
    Member

    Tyhildenbradt, you appear to have some javascript errors on the site, which is probably causing the issue. You've got jQuery 1.7.1 loading, as well as jQuery 1.4.2, which is also something you need to fix.

    It's also trying to call the masonry function in chronicl_scripts.js - but that function doesn't exist (or there is a problem with it - probably due to the double jQuery loads).

    Posted 12 years ago on Wednesday April 4, 2012 | Permalink

  4. tyhildenbrandt
    Member

    Kyle -- Thanks for the tip. I've removed the duplicate jquery loads, but I'm still seeing the same issue as before...

    Posted 12 years ago on Tuesday April 10, 2012 | Permalink

  5. Rob Harrell
    Member

    You still have 3 JS errors on the page, which are most likely the cause:

    http://grab.by/d1gM

    Posted 12 years ago on Tuesday April 10, 2012 | Permalink

  6. Joe
    Member

    I am having same issues, plugin/theme loading different jquery. Is there a way to turn off jquery on gravity?

    Posted 12 years ago on Tuesday April 24, 2012 | Permalink

  7. Rob Harrell
    Member

    No, GF relies on jQuery to do many functions and GF uses built-in instances of jQuery that are shipped with WP. Do you have a link to your form?

    Posted 12 years ago on Tuesday April 24, 2012 | Permalink

  8. Joe
    Member

    Thanks for the reply, heres the form http://xrl.us/bm4wbb-123

    Posted 12 years ago on Tuesday April 24, 2012 | Permalink

  9. Rob Harrell
    Member

    Do you know what this JS error is referring to in your theme - can you pinpoint it to remove/fix?

    Screenshot

    Posted 12 years ago on Tuesday April 24, 2012 | Permalink

  10. Joe
    Member

    ###########
    #tweets is not a function
    ###########

    That was it. ;)

    Thanks.

    Posted 12 years ago on Tuesday April 24, 2012 | Permalink

  11. Rob Harrell
    Member

    Right on, glad to help!

    Posted 12 years ago on Wednesday April 25, 2012 | Permalink

This topic has been resolved and has been closed to new replies.