@vipin It doesn't help that you appear to be making changes on your end, installing things, uninstalling things, etc. Chris has been trying to assist you with the issue but by making changes to your site prevents him from being able to reliably do so.
Yes you contacted us 6 days ago, but a good portion of those 6 days included a holiday weekend in which our office and support was closed. You need to try and stop being so melodramatic, have patience and work with us to resolve the issue. Panicking and getting all worked up does absolutely nothing to help resolve the issue.
Your issue is server related. It's not a problem with Gravity Forms itself. Because of that you need to have even more patience because the issue is a problem related to your server environment which could be a wide variety of things, none of which a problem with Gravity Forms code itself.
In order to further debug this issue we would need not only a WordPress admin login but an FTP login as well so that we can debug things at the server level as well as run a definitive test on your available PHP memory because lack of PHP memory is typically always the cause of the issue you are describing.
Send me a WordPress admin login AND FTP login to my email at firstname.lastname@example.org and i'll be glad to take a look and see what is causing the problem.
Posted 7 years ago on Thursday September 6, 2012 | Permalink