PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

All products are coming through to email

  1. Have set up a form with products (hidden) and options (checkboxes). The corresponding email displays ALL the products regardless of whether they were selected or not via the option?

    ie - Product 1 $ 0.00 $ 0.00
    That product hasn't been selected but it's still showing in the email?
    Used merge tag {all_fields} - all SUBMITTED fields

    How do I set up the email so that only the options checked are sent through to the email?

    Thanks

    Posted 7 years ago on Tuesday April 23, 2013 | Permalink
  2. Form page URL - http://worthdesigning.com.au/wp/audio-cds-order-form/

    Also - now the hidden products fields are all greyed out so I can't change those fields to something else?

    Posted 7 years ago on Tuesday April 23, 2013 | Permalink
  3. NO SUPPORT. Bloody hell.

    Posted 7 years ago on Tuesday April 23, 2013 | Permalink
  4. We are down a man this week in support and it's been very busy. When you post on the forum, we try to answer within 48 hours. When you write into priority support we try to answer within 24. If you want faster support - use priority support and not the forum in the future. I see your post on the forum is only 13 hours old.

    Closing this and handling via priority support.

    Posted 7 years ago on Tuesday April 23, 2013 | Permalink

This topic has been resolved and has been closed to new replies.