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Also not passing email to MailChimp

  1. Hi GF Support!

    I'm also having what seems to be a repeating problem lately: new signups aren't being passed to MailChimp. I've double-checked all my settings and my MailChimp API Key. I'll take that logging add-on, if you think it'll help.

    Thanks!
    Adam

    Posted 6 years ago on Monday March 11, 2013 | Permalink
  2. David Peralty
    Administrator

    Can you create a mailing list to test this yourself, and then go through our troubleshooting steps to potentially isolate the issue?

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    It might be a plugin or theme conflict currently causing issues.

    Posted 6 years ago on Monday March 11, 2013 | Permalink
  3. Ah, indeed. Found it. (Better RSS Widget)

    Sorry; I'm usually a little more thorough before involving support staff. You guys aren't kidding about Priority, though. Cheers!

    Posted 6 years ago on Monday March 11, 2013 | Permalink
  4. David Peralty
    Administrator

    Glad you were able to figure it out. All my best!

    Posted 6 years ago on Monday March 11, 2013 | Permalink

This topic has been resolved and has been closed to new replies.