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Another AJAX error while editing, saving or adding...

Gravity Support Forums » Plugin Support » Gravity Forms

  1. TSC Site
    Member

    Hi! Sorry, but all the other topics seem to work with the memory solution, but not for me.

    My memory limit on php.ini is 512M (my host provider put this) and my wp-config is 64M.

    I've deactivated the plugin and activated it again.

    I've deleted all unused plugins, including its files.

    The mistery: I have a working form at my website, I have always been using the forms...this problem seems to be new.

    Please help me.

    Posted 11 years ago on Monday September 10, 2012 | Permalink

  2. TSC Site
    Member

    For the record: the messsage that appears when I try to add a field comes in a pop-up window

    "Ajax error adding field"

    And when I try to save it:

    "Ajax error saving form"

    When I update an existing form settings, I can update it successfully. But I can't add no fields to it.

    All I wanna do is create a new form.

    Thank you

    Posted 11 years ago on Monday September 10, 2012 | Permalink

  3. TSC Site
    Member

    Updating:

    I've deactivated all plugins except for the gravity forms...still have the same problem.

    I didn't change my theme because the Gravity Forms was working perfectly with it until now...and I didn't upgrade the theme.

    Posted 11 years ago on Monday September 10, 2012 | Permalink

  4. David Peralty

    Can you try the default WordPress theme? Can you also see about getting your WordPress memory up to above 128MB? Lastly, can you link your site?

    Posted 11 years ago on Monday September 10, 2012 | Permalink

  5. TSC Site
    Member

    Hi, David! My Wordpress memory is up to 512M, as well as my host memory.

    Can I send you an admin pass?

    Thank you

    Posted 11 years ago on Monday September 10, 2012 | Permalink

  6. TSC Site
    Member

    hello?

    Posted 11 years ago on Monday September 10, 2012 | Permalink

  7. David Peralty

    Sure, send the details to peralty@rocketgenius.com and I'll take a look.

    Posted 11 years ago on Monday September 10, 2012 | Permalink

  8. TSC Site
    Member

    just sent to your e-mail the password. Please help me as soon as possible, because I need to create a new form today to a client.

    thank you

    Posted 11 years ago on Tuesday September 11, 2012 | Permalink

  9. TSC Site
    Member

    hello?

    Posted 11 years ago on Tuesday September 11, 2012 | Permalink

  10. David Peralty

    Hi, just checked my e-mail, and I haven't received anything from you regarding login details.

    Posted 11 years ago on Tuesday September 11, 2012 | Permalink

  11. TSC Site
    Member

    What do you need besides login information to access my wordpress site? Thank you

    Posted 11 years ago on Wednesday September 12, 2012 | Permalink

  12. David Peralty

    I received an e-mail today but not login details. I'm still waiting for those to help see what your issue might be.

    Posted 11 years ago on Wednesday September 12, 2012 | Permalink

  13. Klausk
    Member

    Hi all, dont know if this helps, but I got around the Ajax error while saving a form by disabling a social sharing plugin called Digg Digg. Its another case of one other plugin causing the prob. (I have tons of plugins on this particular site).

    Posted 11 years ago on Wednesday September 12, 2012 | Permalink

  14. Chris Hajer
    Key Master

    Thanks for posting your experience Klausk.

    Posted 11 years ago on Friday September 14, 2012 | Permalink

  15. TSC Site
    Member

    don't have that plugin... I already tried disabling ALL plugins and nothing happened...still the same ajax error.

    Posted 11 years ago on Sunday September 16, 2012 | Permalink

  16. Chris Hajer
    Key Master

    @TSC, David will need a WordPress administrator login to your site. Please send that to peralty@rocketgenius.com - last I heard, he had not received that email.

    Posted 11 years ago on Tuesday September 18, 2012 | Permalink