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Answer Text Not Showing - Gravity Forms

  1. I have added Gravity forms to our site that is using the Wisdom of Life Theme. This was working prior and is now resolving without Form Question Answer text displayed? Here's a link to the form:

    http://associatedministries.org/2013-crew-registration/

    What am I over looking or needs to be enabled? I get the same results in the Chrome and IE browsers.

    Thanks in Advance.

    Posted 9 years ago on Thursday March 21, 2013 | Permalink
  2. I just put IE into compatibility mode and the question answers are visible? What is the browser feature these forms are dependent on?

    Posted 9 years ago on Thursday March 21, 2013 | Permalink
  3. David Peralty

    Can you please try the following troubleshooting steps? http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict There is something adding display:none; to all of the labels.

    Posted 9 years ago on Friday March 22, 2013 | Permalink
  4. I found the problem to reside in the Theme. I am trying to engage that theme's developer and wonder if you know why or where that Display:None might reside in the theme? Thanks for your help on this one. The team is loving your Forms package and I hope to resolve this in a timely manner. Cheers.

    Posted 9 years ago on Friday March 22, 2013 | Permalink
  5. It looks like you have some plugin that is converting labels to placeholder text? Looks like the labels are inside the form fields, for at least some of the inputs. Can you remove that plugin or script and see if your labels appear properly?

    Is this the plugin you are using for placeholders, or possibly the functionality is being included in the theme? http://wordpress.org/extend/plugins/gravity-forms-auto-placeholders/

    I see that modernizr is being included in the page.

    Posted 9 years ago on Sunday March 24, 2013 | Permalink
  6. Here's the latest from the Theme developers:
    "This error is related to jQuery syntax error in your plugin or some jQuery conflict with other scripts so it needs to customize. Or, you can add this code in style.css

    #gform_wrapper_2 .gfield_label, #gform_wrapper_2 label {
    display: block !important;
    }

    What's the Gravity Support Teams take on this feedback? Thanks. PR

    Posted 9 years ago on Tuesday March 26, 2013 | Permalink
  7. I just disable the Plugin "Gravity Forms Auto Placeholder" and the form is now displaying correctly. Should I run with what I have in place or do the Style.CSS modification recommend by the theme developer team?

    Posted 9 years ago on Tuesday March 26, 2013 | Permalink
  8. I would recommend contacting the author of the Gravity Forms Auto Placeholder plugin and let them know of your issue. They probably want to know about it and should help if they can. The problem appears to be with that plugin.

    Posted 9 years ago on Sunday March 31, 2013 | Permalink