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Any way to track users steps using Google Analyitics?

Gravity Support Forums » Plugin Support » Gravity Forms

  1. andrew carbn
    Member

    Hi Guys,

    I'm getting lots of people using the price quote on my site but not actually continuing through to order. I don't know how far they are getting in the order process before abandoning:

    http://www.namebadgesdirect.co.uk/name-badges/printed-name-badges

    The funny thing is, the price is visible so people instantly know the price, but the button below the form reads 'Order Securely Online' and they are actually clicking this button to proceed (I assume).

    That button then sends me a notification and passes the values to on to the next order form which is using Page Breaks... that's the problem. How do you track where people abandon when its not technically a page, only a page break?

    Cheers!

    Posted 12 years ago on Friday November 11, 2011 | Permalink

  2. Carl Hancock
    Administrator

    I'm not familiar enough with Google Analytics tracking to know 100% how you would implement this. If you have tracking code you wanted to place on each page of the form you could add an HTML block and insert your tracking code within that HTML block. I'm not 100% sure if this will work or not. You may need to discuss it with someone who is more familiar with goal and analytic tracking using Google Analytics.

    Posted 12 years ago on Friday November 11, 2011 | Permalink

  3. andrew carbn
    Member

    Ah okay so let me just check... that makes sense so far as the admin only hidden HTML field will be still showing the code to Google? I wouldnt like users to see it of course.

    Also anyone use it with the page breaks? How would it work on there?

    Posted 12 years ago on Saturday November 12, 2011 | Permalink

  4. Chris Hajer
    Key Master

    The analytics code is just JavaScript, so it would not be displayed to a visitor. It's just included in the page. If you add an html block after each page break, it will be triggered on just each page. The code will need to be different in each block (on each page) to be able to track the progress.

    I'd say try it out and see how it works. I think it will work but may require some customization to make it meaningful to you.

    Posted 12 years ago on Saturday November 12, 2011 | Permalink

  5. boala
    Member

    Does it work ????
    I need to set up exactly the same thing for my multi-page form which have 6 pages...

    Posted 12 years ago on Friday November 25, 2011 | Permalink

  6. andrew carbn
    Member

    Hey all... I did get started on this but it's a total brain feck!

    Has anyone actually used Google Analyitics to track the user in form using page breaks? I think it would be setting up the goals in analyitics to complete this but it's far to complicated without it just being simple URL tracking.

    If the form was broken up in say 3 pages, then you could track each URL destination but using page breaks has made this incredibly hard for a newbie :D

    Any thoughts would be greatly appreciated.

    Cheers!

    Posted 12 years ago on Friday December 9, 2011 | Permalink