Issues with email delivery are nearly always related to the machine sending the mail or the service on the other end providing the email to the user (Yahoo, Gmail, Live, Google Apps for your Domain, etc.) Gravity Forms hands off the email notifications immediately to the wp_mail() function. It's then up to your server to send it. Because Gravity Forms can make the notifications appear to come from any email address and any person (normally, the person submitting the form) the notifications will look like spam to a lot of email servers (for example, why is firstname.lastname@example.org sending email from yourwebsite.com domain?)
That said, the most reliable way to ensure email delivery, and work around some of your host's email delivery restrictions, is to send the mail using an SMTP server, rather than your host's mail function. You can install and configure one of these plugins with an SMTP server of your choice:
After you configure and test one of those plugins, please let us know if your email notifications are being delivered.
It could also be a simple configuration error with the notifications, but from what you described that did not sound like the case.
Posted 9 years ago on Wednesday October 17, 2012 | Permalink