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Bellow submit button

Gravity Support Forums » Plugin Support » Gravity Forms

  1. smartsec
    Member

    Hi there, i am having an issue with the bottom of the submit button (<div class="gform_footer top_label">) all of the hidden Ajax labels are leaving a 350px vertical blank space under my form which doesn't look good when i am putting content under it (to much blank space).
    Please advise, Thanks

    Posted 11 years ago on Sunday February 3, 2013 | Permalink

  2. Chris Hajer
    Key Master

    Please provide a link to the page on your site where the form is embedded, so we can see what you're talking about.

    Posted 11 years ago on Monday February 4, 2013 | Permalink

  3. smartsec
    Member

    http://smartsecusa.com/contact

    Posted 11 years ago on Monday February 4, 2013 | Permalink

  4. Chris Hajer
    Key Master

    I received an "Under Construction" message when I visited that URL. Please let us know when the form is visible in a public page.

    Posted 11 years ago on Tuesday February 5, 2013 | Permalink

  5. orph
    Member

    Same issue here.... it looks indeed there is a blank space under the submit form button.
    Can't find anything within the forms.css which outputs this space? Would be great if there is a solution.

    Example can be find here:
    http://www.parcdusilence.com/v2/?page_id=44

    Kind regards!

    Posted 11 years ago on Sunday February 10, 2013 | Permalink

  6. Chris Hajer
    Key Master

    @orph, if you view the source of your page, you will see additional markup being output in the Gravity Forms wrapper. There are extra closing < p > tags and < br > tags. That is not being output by Gravity Forms but by the theme or a plugin on your site. See this screenshot. The items in red should not be there, and neither should there be a < br / > at the end of every line in the form: http://minus.com/lbvHst1RT1Dirg

    That is normally caused by a theme of plugin conflict. You can test for those by using these instructions http://rkt.gs/testing

    Sometimes, the theme will include a [raw] shortcode, which is the root of this problem. You can read more about that shortcode here: http://www.gravityhelp.com/forums/tags/raw

    Sometimes, all you need to do to fix the problem is wrap the [gravityform] shortcode in a [raw] shortcode like this:

    [raw][gravityform id=3 name=Contact title=false ajax=false][/raw]

    That works in a lot of case, but I don't know if it will work for you, since I don't know if that is what's causing your problem.

    Posted 11 years ago on Sunday February 10, 2013 | Permalink

  7. orph
    Member

    Hi Chris,

    Thanks for your quick response : )
    Indeed it works with the raw shortcode so very happy with that solution.
    Many thanks!

    Posted 11 years ago on Monday February 11, 2013 | Permalink

  8. Chris Hajer
    Key Master

    You're welcome. Glad that resolved it for you.

    Posted 11 years ago on Tuesday February 12, 2013 | Permalink

This topic has been resolved and has been closed to new replies.