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Blank Screen When Activating Gravity Forms

  1. I'm running GF 1.6.1 and notice that my site goes 'blank' once I activate the plugin. I've deactivated all other plugins and see that only GF, as the only active plugin, causes this issue.

    This is a brand new install, so I'm not sure what the problem might be. Anyone have some thoughts on what I could check?

    THanks.

    Posted 13 years ago on Saturday November 12, 2011 | Permalink
  2. Check your server logs. A blank screen is normally a 500 Internal Server error. It could also be a problem where PHP is running out of memory. However, they're all guesses until you can see the error log. With the actual error, we should be able to help you get it activated.

    Posted 13 years ago on Sunday November 13, 2011 | Permalink
  3. Anonymous
    Unregistered

    This looks like a memory error, we get lots of warnings that Wordpress uses too much memory with this plugin activated. The errors all disappear if we disable it again. Could I ask for help with how to start hunting for memory hungry parts of the plugin if I want to help improve it?

    Posted 13 years ago on Thursday November 17, 2011 | Permalink
  4. Anonymous
    Unregistered

    Since migrating from Apache onto nginx and a few updates to Gravity Forms along the way this error seems to have been mitigated for us.

    Posted 12 years ago on Thursday May 24, 2012 | Permalink
  5. David Peralty

    Glad to hear it. Usually we have people increase the available memory to PHP and to WordPress which rectifies memory issues if they have more memory to allocate. It is usually only during certain functions that a low memory limit is a problem (activation, upgrade, export), but it can cause issues like you were experiencing.

    Posted 12 years ago on Thursday May 24, 2012 | Permalink

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