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Gravity Support Forums » Plugin Support » Gravity Forms

  1. garethc
    Member

    Hi guys

    Hope you can help please?

    My form was posting just fine and now it has stopped posting the data even though I haven't changed the post body setup.

    I have been doing a good few other tweaks to my test site, and I changed to using Suffusion theme, but it was working after that. Could there be anything I might have doen setting that up since that might cause this?

    Can you suggest anywhere lese where i might have done something to mess it up?

    The title derived from the form fields displays as the post the only content for the post, GD star ratings comes up too, but none of the other input data.

    My old form submissions also still display fine.

    I installed SEO Automatic, have fiddled with a couple of post-to page plugins and category widgets.

    I have cleared all cache on browser and WP super cache.

    Thanks

    Posted 13 years ago on Monday August 1, 2011 | Permalink

  2. Chris Hajer
    Key Master

    Sounds like you've made enough changes to make troubleshooting difficult. Of all the changes you've described it might be the post to page plugins you messed with. There may have been other changes though that you didn't mention that could affect this too.

    One thing that happens sometimes is code you've added to functions.php is lost when you change themes. That's a possibility too.

    At this point, I think you need to go back to square one with no plugins activated (other than Gravity Forms) and the default Twenty Eleven theme active and see if your form still works. If it does, activate the theme and see if it still works. Then add in plugins one by one and check the form after each one to see if it still works.

    If you need better instructions on troubleshooting for theme or plugin conflicts please see here:

    http://www.gravityhelp.com/forums/topic/testing-for-themeplugin-conflicts

    Posted 13 years ago on Tuesday August 2, 2011 | Permalink

  3. garethc
    Member

    I've disabled all plugins and it is the same, with twenty ten also.

    After this I rememebered I placed a snippet into style.css to remove the allowed tags for the comment form. I replaced the whole file since but still no better.

    Is it possible to force a WP repair or something like that? Because it is still a test site the only thing that I wouldn't want to lose is some custom option inputs into Gform.

    Thanks.

    Posted 13 years ago on Tuesday August 2, 2011 | Permalink

  4. Chris Hajer
    Key Master

    I'm not sure what a WP repair would be, other than reinstalling WordPress. But I doubt that's the problem. It does sound like something you changed as this is a test site and there are always lots of changes happening, at the same time. It's hard to keep track of everything that changed.

    You can export your forms by accessing this link on your site:
    wp-admin/admin.php?page=gf_export&view=export_form

    With that XML export, you will have saved all the custom work you did to the forms.

    Then, reinstall WordPress. Install and activate Gravity Forms. Then import that XML file with all your forms. After that, see if you can create a post with your form. If not, then you have an issue with the setup of the form.

    That would be a good start if this is just a test site.

    Posted 13 years ago on Tuesday August 2, 2011 | Permalink