PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Bug: Forms Disappeared

  1. Created a form. Went to preview and nothing was displayed. Then realized I hadn't entered license. Doh!

    After entering license, went to edit forms. No title displayed but clicked on 'edit'. On edit page, no form is displayed, only the 'update' button and 'add fields' sidebar.

    Clicking on "update form" button caused it to spin endlessly.

    Creating new forms seem to work fine but noticed a few floating help messages moving off the left edge of the screen.

    Posted 10 years ago on Thursday August 27, 2009 | Permalink
  2. Hey Kristof, so you can create new forms just fine but editing them is not working?

    Can you give me a rundown of what you are doing step by step so I can better understand the situation?

    We encountered something similar yesterday that we plan on replicating today on a test site and I think this might be the same issue. It's tough when dealing with hundreds of different web hosting companies, different server configurations, WordPress configurations, etc.

    Bear with us, we'll get it figured out and resolved.

    Posted 10 years ago on Thursday August 27, 2009 | Permalink
  3. Everything is working okay right now. I can create and edit forms.

    Process: installed plugin. Created form. Went to preview form but nothing displayed. Tried to edit settings but said I need to enter license. After entering license, went to edit forms. No title displayed but clicked on 'edit'. On edit page, no form was displayed to edit, only the 'update' button and 'add fields' sidebar.

    My guess is that it didn't save the form because no license was entered. But it acted like it did until I went to edit it. Perhaps prompting user with message if they try to create or save form and haven't registered it?

    Posted 10 years ago on Thursday August 27, 2009 | Permalink
  4. Just so I am clear, everything is working fine for you now?

    Posted 10 years ago on Thursday August 27, 2009 | Permalink
  5. Yes. New forms are working. Thanks

    Posted 10 years ago on Thursday August 27, 2009 | Permalink
  6. Solitude
    Member

    I'm also not able to view the form. You can view it here http://www.daylitereviews.com/contact-me/ I think this maybe a whole other issue but not sure. Any help would be greatly appreciated!

    Posted 10 years ago on Monday October 5, 2009 | Permalink
  7. I would need more information, and possibly a login to your WordPress install in order to be able to debug this. It is most likely a different issue as this thread is about the first release of the plugin, and probably doesn't apply. If you can send me this information via the Contact Us form in the top navigation I will take a look and see what is going on.

    Posted 10 years ago on Monday October 5, 2009 | Permalink
  8. marujo
    Member

    hi. its happening with me. both in FF and IE. i cannot update the forms. when i set name, its ok. only this. i cannot do anything... i already input my registration key but both the form setup and widget menus fields are missing in the screen and lost all informations. what is the bug?? how can i fix it? thanks!

    Posted 9 years ago on Saturday November 21, 2009 | Permalink
  9. marujo
    Member

    if have input a 1 form to test. but i cannot edit it. when i click on preview returns me this message:
    code [Warning: Invalid argument supplied for foreach() in /home/.../wp-content/plugins/gravityforms/form_display.php on line 519 ]
    any form that io create i cannot edit, update, etc. the add fields is not showing correctly... anything i click in add fields nothing is happen. i test in FF and IE. is ocurring the same thing. so im frustated... i cannot do anything.

    Posted 9 years ago on Saturday November 21, 2009 | Permalink
  10. marujo,
    What version of Gravity Forms are you using?
    Version 1.3.3 fixes a similar issue. Could you try upgrading to that version (if you haven't yet). If the problem persists, please send me an email to alex[at]rocketgenius.com with a temporary account to your WP admin and I will be happy to take a look at it and figure out what is causing this.

    Posted 9 years ago on Saturday November 21, 2009 | Permalink
  11. I just found a bug that caused my form to dissapear. When I used conditional logic to hide/show fields based on a checkbox with no label, the whole form dissapeared.

    nevermind, this was because i am calling the form with a template function and I hadn't added the scripts functions to functions.php

    Posted 9 years ago on Monday September 20, 2010 | Permalink