PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Bug in Widget Area of Admin Panel, JQuery broken

  1. When I have the gravity forms activated, the widget page JQuery functionality is lost. I turned on and off a number of plugins but the only plugin that affected the issue was the Gravity Forms. Any ideas about why this would be occuring?

    Posted 12 years ago on Thursday March 1, 2012 | Permalink
  2. Widgets area works in my dev site - have you tried to see if this could be theme related perhaps?

    Posted 12 years ago on Thursday March 1, 2012 | Permalink
  3. Would the frontend template effect the backend functionality?

    The functionality returns when the Gravity forms is deactivated. No other plugins effect the backend functionality.

    Posted 12 years ago on Thursday March 1, 2012 | Permalink
  4. this is Wordpress 3.1.1

    Posted 12 years ago on Thursday March 1, 2012 | Permalink
  5. Can you send me a login to rob@rocketgenius.com so I can take a look?

    Posted 12 years ago on Friday March 2, 2012 | Permalink
  6. This is a conflict being caused by a poorly developed plugin you have installed on your site, the Tabbed Widget plugin.

    This plugin is telling WordPress not to load jQuery when WordPress loads it's scripts. Because the Gravity Forms widget uses jQuery for some of the widget admin functionality, that causes an error because jQuery is not present when it should be.

    WordPress has a script it uses to load it's scripts called load-scripts. This is what loads necessary scripts in the admin. The Tabbed Widget is changing what is called when scripts are loaded.

    With Tabbed Widgets Plugin Activated:

    <script type='text/javascript' src='http://www.chimicles.com.php5-25.dfw1-2.websitetestlink.com/wp-admin/load-scripts.php?c=1&load=utils&ver=916a4f3ff0db9b50007f71d1ada77c29'></script>

    Without Tabbed Widgets Plugin Activated:

    <script type='text/javascript' src='http://www.chimicles.com.php5-25.dfw1-2.websitetestlink.com/wp-admin/load-scripts.php?c=1&load=jquery,utils&ver=edec3fab0cb6297ea474806db1895fa7'></script>

    Look at the load parameter being passed in the query string of the code. The Tabbed Widgets Plugin is manipulating WordPress and telling it NOT to load jQuery.

    Gravity Forms needs jQuery and it should be loaded. Because it is not loaded, a jQuery errors occurs.

    So the issue is the Tabbed Widget plugin was not developed properly and is causing the problem to occur. You either need to discuss this with the Tabbed Widget's developer and have them look into it, or use a different solution for tabbed widgets that is developed properly.

    Posted 12 years ago on Tuesday March 6, 2012 | Permalink