PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Bug Report: "Bulk Add" thickbox not closing properly

  1. Hi, I'm not sure if this has been reported before, but I've come across this bug a few times and wanted to share:

    After clicking the "Bulk Add / Predefined Choices" button from a multiple choice / radio button form element and then closing the "Bulk Add" thickbox, none of the form edit elements work anymore. I get a javascript error on trying to edit any of the form fields saying "this.anchors is null"

    This seems to happen whether I close the thickbox through the "Update" button or the "Cancel" button. It goes away on refreshing the page.

    I'm thinking an action that should be firing on closing the thickbox isn't getting triggered or something?

    Posted 13 years ago on Monday August 15, 2011 | Permalink
  2. Sounds like you have a plugin or theme conflict. Have you tried testing for theme and plugin conflicts?

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 13 years ago on Monday August 15, 2011 | Permalink
  3. I don't know. I tested the plugin on a brand new install of WordPress with no other plugins installed (WP 3.2.1 on WAMP) and had the same issue. It also happens on my live site (CentOS/Apache 2.2) but I haven't tried disabling all other plugins and changing the theme there.

    Posted 13 years ago on Monday August 15, 2011 | Permalink
  4. That does not occur normally, so it is going to be something unique to your situation, either with the server, the theme or plugins, or even the browser. If you have tried with the default theme and no plugins, it could still be something with the server or the browser.

    Posted 13 years ago on Monday August 15, 2011 | Permalink