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Building custom Notification Email template

  1. Hi,

    So i've built an order form using GF and the client has a specific design for the order emails which the default template does not suit.

    Is there any way we can build our own?

    I know we can use Merge Tags but they always appear (even if an item was not ordered) - is there a way we can set these up to not show if that merge tag value is empty? Most of my form elements are either a Product QTY or a checkbox?

    The other thing is can we use the ADMIN label for Product options? I use the Name and description fields and need to show both of them in the order email!

    Any help would be great! - i'd hate to have to pull GF apart to do this!

    Cheers

    Posted 10 years ago on Tuesday June 18, 2013 | Permalink
  2. You can append the admin labels, by appending :admin to your merge tags:

    http://www.gravityhelp.com/documentation/page/Merge_Tags

    You could try to use conditional shortcodes to display/not display certain fields based on conditions:
    http://www.gravityhelp.com/documentation/page/Shortcodes

    As you may know - that could be a tedious task for you though...

    Posted 10 years ago on Wednesday June 19, 2013 | Permalink
  3. Thanks for the reply but I managed to work around it! that could be a solution but you are right, very tedious.

    Cheers

    Posted 10 years ago on Thursday June 20, 2013 | Permalink
  4. Cool, glad you got it sorted out.

    Posted 10 years ago on Thursday June 20, 2013 | Permalink

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