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Calculated 100% negative charge not being recognized

  1. I have created a form with several fields that accumulate to a total charge, which is passed on to PayPal. This works fine. But I would like to supply some customers with a discount code to enter in a discount code field that results in zero charge, because they are being invoiced offline.

    So I have a discount code field and a product field with a calculated negative amount (adding up all the other charges and multiplying by -1), with conditional logic only to turn this on when the correct discount code appears in the discount code field. I have disabled the quantity field. The calculation formula is:
    ( {Would you like a standard vendor sponsorship or a Premium Vendor Sponsorship? :14} + {How many 10' x 10' spaces would you like?:15} +{Do you need electricity:8} +{Do you need to rent tents from us?:9} + {Do you need to rent tables and chairs from us?:10} ) * ( -1 )

    When the form is filled in, this field is calculating and showing a negative value that equals the total of the fields with charges, and thus, a zero net charge. But, when clicking Submit, the form goes to PayPal and charges the full amount without the calculated discount. I would like instead for Submit to complete the process because the resulting charge should be zero.

    When I change the formula to leave out one of the values, then the calculation produces a net positive price, and this is reflected correctly on PayPal. For example if I delete the tables and chairs value from the formula, PayPal shows all the charges, a discount for everything but the tables and chairs, and a net charge for just the tables and chairs.

    So, how can I get a 100% discount to work in this situation?

    (Temporary URL:
    Throwaway discount code TESTING123)

    Posted 11 years ago on Monday December 3, 2012 | Permalink
  2. I don't think you can send a negative value to PayPal. If you make the total $0, Gravity Forms will not send the transaction to PayPal. Is that what you are looking for? You could store your actual total in a hidden field if you need the number to process it offline.

    Posted 11 years ago on Tuesday December 4, 2012 | Permalink
  3. Say I have charges from several products that add up to $408. If the correct discount code is present, the calculated field described generates, and shows in red a negative charge of $408, so the overall transaction is zero. Yet upon "Submit" the form still goes to PayPal, but for the full $408. So how do I make the total zero and prevent it from sending to PayPal?

    Posted 11 years ago on Wednesday December 5, 2012 | Permalink