PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Calculated field reporting different number upon submit

  1. Am getting some strange behavior - calculations are coming out correct in the live form, but the reported number in the back end and email confirmation is only being reported as '-75' (part of my calculation, but again is correct in live form).

    See image here: http://auncor.com/grab/gf_strangeness.png

    Any thoughts?

    Thanks,
    Jeremy

    Posted 11 years ago on Tuesday April 30, 2013 | Permalink
  2. I ended up calculating the amount a little differently and now I can get the desired outcome, but... still is strange.

    Posted 11 years ago on Wednesday May 1, 2013 | Permalink
  3. Jeremy,

    We are aware of some calculations issues and are working to resolve those.

    Posted 11 years ago on Wednesday May 1, 2013 | Permalink
  4. petros
    Member

    Same problem, can you please clarify Jeremy?

    Posted 11 years ago on Thursday May 30, 2013 | Permalink
  5. David Peralty

    Petros, the issue being experienced by Jeremy should be resolved by now. What issue are you having? Are you using the latest versions of WordPress and Gravity Forms?

    Posted 11 years ago on Thursday May 30, 2013 | Permalink
  6. petros
    Member

    Got Version 1.7.5
    Number field formula calculates correctly in form, but in the notification and confirmation the number is different. Can i store the form number in some other way and call it in the notification and confirmation? That would save my day.

    Posted 11 years ago on Thursday May 30, 2013 | Permalink
  7. petros
    Member

    Posting my calculation:
    {Shipping:88} + ( {Product #1 (Price):18.2} * {Product #1 (Quantity):18.3} ) + ( ( {Product #2:75:Price} / 10 ) * {Quantity::76} ) + ( ( {Product #3:81:Price} / 10 ) * {Quantity::86} ) + ( ( {Product #4:80:Price} / 10 ) * {Quantity::85} ) + ( ( {Product #5:79:Price} / 10 ) * {Quantity::84} ) + ( ( {Product #6:78:Price} / 10 ) * {Quantity::83} )

    Everything is fine up to this point: {Shipping:88} + ( {Product #1 (Price):18.2} * {Product #1 (Quantity):18.3} )
    After that the problem appears

    Posted 11 years ago on Thursday May 30, 2013 | Permalink