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Calculation of a product field quantity not giving correct total.

  1. Hello,

    Using Gravity Forms and just upgraded to 1.7.5, when a customer enters a quantity in the product field the total is taking the price and multiplying it by the quantity which is incorrect. I have set up this product field to be field type of calculation and the formula is set to this: 9 *{LF820 - K3.25 Price (Quantity):5.3}.

    I need to have the form multiply 9 times what ever number in the quantity field is and the total to reflect this.

    Right now if you enter 10 in the quantity field the total show $900 when it should read $90. http://www.arrowheadsystems.com/store/?product=3-25-width-stainless-steel-i-configuration-arrowselect-with-pvc-rollerarrowgilde

    Thank you,

    Chad

    Posted 11 years ago on Tuesday May 28, 2013 | Permalink
  2. Chad, it looks like what's happening here with your setup is you need 10 $90 product fields. Because that quantity field is tied to that calculated product field, is it not?

    Posted 11 years ago on Tuesday May 28, 2013 | Permalink
  3. Hi Rob,

    I am not sure what you mean by 10 $90 product fields?

    When I set up the product field for LF820 - K3.25 Price, I made it a calculation product field. When I clicked on the drop down box in the Formula section the options I have are to use these codes:

    {LF820 - K3.25 Price (Name):5.1}
    {LF820 - K3.25 Price (Price):5.2}
    {LF820 - K3.25 Price (Quantity):5.3}

    I used {LF820 - K3.25 Price (Quantity):5.3} code because I want customers to be able to enter in a number and this number will be multiplied by 9. 9 * {LF820 - K3.25 Price (Quantity):5.3}

    What is happening the form is dynamically changing when you enter a number into the quantity field the price is also updating. The quantity is now multiplying the updated price to the quantity field and giving the incorrect price.

    This was working correctly in 1.7.4. I have updated to 1.7.5 and it is not working properly.

    Thanks,

    Chad

    Posted 11 years ago on Tuesday May 28, 2013 | Permalink