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Campaign Monitor Form Action

  1. I am running the Campaign Monitor add-on with a form widget in the sidebar as the Newsletter Subscribe form.
    http://www.nsri.org.za/

    Unfortunately the form action is pointing to a different form's action running on the site
    (which can be seen here: http://www.nsri.org.za/ways-to-support-us/give-a-donation/credit-card-donation/)

    I have no idea why the add-on would hijack the different action?

    PS -> The new site and GF 1.5 is awesome!

    Posted 13 years ago on Friday March 25, 2011 | Permalink
  2. The Add-On shouldn't change the action. The address it is pointing to isn't even a WordPress URL, it looks like an ASP page. It looks like you may have code on your site that is hijacking the form action.

    I would suggest checking for plugin or theme conflicts.

    - Deactivate ALL plugins
    - Activate Gravity Forms
    - Test to see if the form action is still incorrect

    If it is correct and working properly, then activate each plugin one by one and test to see if the form action changes after each one.

    It's possible it's a theme conflict, but most likely a plugin conflict. To check for theme conflicts:

    - Activate the Twenty Ten theme
    - Test to see if the form action is still correct

    The form action in Gravity Forms v1.5 should be the same URL as the page the form is being displayed on. Your form action is this:

    https://www.vcs.co.za/vvonline/ccform.asp

    I don't know what that is, do you know what that site is?

    Posted 13 years ago on Friday March 25, 2011 | Permalink
  3. The URL is the action of the form on the donation page. It is a URL to the payment gateway.
    This form and URL has been added manually, so it i snot caused by a plugin.

    Where does the add on get the action from? I'll need to figure out why the URL is changed by our code...

    Posted 13 years ago on Friday March 25, 2011 | Permalink
  4. It's probably your custom code, however it is implemented it's changing the form action. I would start there and look at your custom code. That appears to be what is going on.

    Posted 13 years ago on Friday March 25, 2011 | Permalink