When I purchased this plugin for a client site I bought it and registered it to myself. But I now realize that I should have registered it in the client's name and email address. That way when I'm done designing and hand the site over to them to maintain they could utilize the Support Forums if they need help with Gravity Forms. Can I change the Account Information and not break anything? It seems to me there was something about not changing the email address when I downloaded the plugin. Can you help? Thanks!
PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.
Can I change the account information and still have access to the Support Forums
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You need to register initially with the same email address you used to make your purchase. That way our system knows to grant you all of the appropriate permissions to view content, etc. based on the license you purchased.
Once you've successfully registered (which you have) you can go back to the "my account" page and change your email address/password etc. to whatever you'd like. You're account will simply be updated and you'll still have access to everything you had before.
Posted 14 years ago on Sunday August 7, 2011 | Permalink
