Can not input text when using Firefox or Internet Explorer

Gravity Support Forums » Plugin Support » Gravity Forms

Barks
Member

I use Google Chrome and I can input text into my form that was created here:
http://bnrbc.ca/services/dog-daycare/dog-daycare-application/

BUT when I try to fill the form using Firefox or Internet Explorer I can not place the cursor over a 'single text input' field and type in it. The only way I can type in one of the text boxes is to click on one of the drop-down boxes and use my tab button on my keyboard to get to the other text boxes.

I have also tested using Opera and find that it works well. Just not in Firefox and Internet Explorer.

Any suggestions? I find that more than half of our customers use Firefox or I.E. so it has increasingly become a problem.

Thank you!

Posted 13 years ago on Wednesday February 8, 2012 | Permalink
Kevin Flahaut
Administrator

Does it work properly in the form preview page? This smells of a theme style issue. Gravity Forms normally work fine in both of these browsers so you've either got a theme or plugin conflict of some sort.

Posted 13 years ago on Wednesday February 8, 2012 | Permalink
Kevin Flahaut
Administrator
So I copied your page to a test area and began to dig around in the markup. This theme markup is full of scripts and crap. It's surprising you don't have more conflicts.

That said, I found that when I removed the following block of code, the fields were accessible.
```
< script language="JavaScript1.2" >

function disableselect(e){
return false
}

function reEnable(){
return true
}

//if IE4+
document.onselectstart=new Function ("return false")

//if NS6
if (window.sidebar){
document.onmousedown=disableselect
document.onclick=reEnable
}
</ script >
```
So wherever that's coming from.. a plugin of hard-coded in your theme, that appears to be the culprit.. you can see that its applying conditions to NS6 and IE4+ browsers. That would be Firefox and IE.

You can see my test page here: http://bit.ly/xxXsot

Hope that helps.
Posted 13 years ago on Wednesday February 8, 2012 | Permalink
Barks
Member

Thank you,

I will give it a try :)

Posted 13 years ago on Wednesday February 8, 2012 | Permalink
Kevin Flahaut
Administrator

Great. Good luck with it.

Posted 13 years ago on Wednesday February 8, 2012 | Permalink

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