don't really know the right lingo for this, but let me try to explain:
• We got a GF customer service form on our web site, where people can ask things.
• This form gets submitted to a general email address that the customer service use.
• They receive many emails every day from different sources to this address, so emails from the form isn't easy to spot in their email list.
• Can I "flag" just the mails sent from the customer support form on our web site? i.e. make them stand out in the general list of emails in the customer supports mail list (in MS Outlook). Something like a red color or a "High Priority" icon in the subject field of the sent mail? Idea is that customer support easily can spot these important submissions easy in their list of emails.