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Cannot Add Fields or Save Edits to Form

Gravity Support Forums » Plugin Support » Gravity Forms

  1. renegrin
    Member

    I am trying to create my first Gravity Form I get an ajax error when I try to add a field. I disabled all my plugins except gravity forms and reverted my theme to twenty-eleven and I still receive the error. I updated my wp-config to increase the memory available using:
    define('WP_MEMORY_LIMIT','128'); I still am not able to build a form. :(

    Posted 11 years ago on Sunday September 30, 2012 | Permalink

  2. Chris Hajer
    Key Master

    This is not correct:

    [php]
define('WP_MEMORY_LIMIT','128');

    It should be:

    [php]
define('WP_MEMORY_LIMIT','128M');

    Also, please let us know from phpinfo how much memory PHP has available. WordPress can't get any more than PHP is allocated, so we need to start with how much memory PHP has.

    Posted 11 years ago on Monday October 1, 2012 | Permalink

  3. renegrin
    Member

    I checked phpinfo.php and I think I only have 64Mb based on the memory_limit setting in the php code section.

    Posted 11 years ago on Monday October 1, 2012 | Permalink

  4. Chris Hajer
    Key Master

    OK, if you can get 128MB it will be better, but Gravity Forms should work fine with 64MB of RAM. Try deactivating some plugins or follow these troubleshooting tips http://rkt.gs/testing

    Posted 11 years ago on Monday October 1, 2012 | Permalink

  5. renegrin
    Member

    I actived the twenty ten theme
    I deactivated all my plugins
    I activated gravityforms
    I can add a single text field, but cannot add another element without an ajax error.
    http://tigersi.com/CapitalDirect/?page_id=23

    My ultimate goal is to create a multi part form for the following:
    http://capitaldirect.net/pages/registration/application.php

    Please advise.

    Renegrin

    Posted 11 years ago on Tuesday October 2, 2012 | Permalink

  6. Chris Hajer
    Key Master

    If it's not an issue with a plugin conflict or theme conflict, and you have enough RAM, it is possible your host has some security restrictions which are preventing you from creating your form. Can you talk to your host and see if they have access to any error logs or anything else which might help you troubleshoot this? This is not the expected behavior and it's due to something on your site or you site's web host.

    Posted 11 years ago on Wednesday October 3, 2012 | Permalink