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Cannot edit fields in existing forms.

Gravity Support Forums » Plugin Support » Gravity Forms

  1. newcom
    Member

    I cannot edit fields in existing forms, only new fields, after yesterday's update. All forms are working fine but no fields can be edited.

    Posted 12 years ago on Thursday March 22, 2012 | Permalink

  2. mattlukey
    Member

    I am having the same issue. The fields are not able to be clicked for editing.

    Posted 12 years ago on Thursday March 22, 2012 | Permalink

  3. rpitts454
    Member

    I'm having the same issue!

    Can't edit the fields because of the new Gravity Forms 1.6.3.3 update.

    The only thing I can do it click and drag them.

    Posted 12 years ago on Friday March 23, 2012 | Permalink

  4. Rob Harrell
    Member

    Have you all tested for theme/plugin conflicts already?

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 12 years ago on Friday March 23, 2012 | Permalink

  5. rpitts454
    Member

    Yes I can confirmed that I've tried this.

    It still does not let me edit my fields within default Twenty Ten theme.

    Can you help?

    Posted 12 years ago on Friday March 23, 2012 | Permalink

  6. mediagang
    Member

    I'm also having the same problem. Also, Form Settings don't save. The only way i can save is using the update button.. Is this correct?

    Tested on 20 Ten theme and deactivated all plugins but error remains.

    Any suggestions please?

    Posted 12 years ago on Friday March 23, 2012 | Permalink

  7. rpitts454
    Member

    Is it possible to get the previous version of Gravity Forms?

    Just for a quick fix until the bug is resolved...?

    As I'm getting hundreds of complaints.

    Thanks for the help so far.

    Posted 12 years ago on Friday March 23, 2012 | Permalink

  8. Kevin Flahaut
    Administrator

    Our lead developer is looking into this and we'll let you know what we find out as soon as we can.

    Posted 12 years ago on Friday March 23, 2012 | Permalink

  9. rpitts454
    Member

    Thanks Guys!

    Much Appreciated!

    Posted 12 years ago on Friday March 23, 2012 | Permalink

  10. Alex Cancado
    Administrator

    I am having trouble replicating this issue locally. If some of you can send me an admin login to your WP dashboard to alex@rocketgenius.com, that would be very helpful.

    Posted 12 years ago on Friday March 23, 2012 | Permalink

  11. rpitts454
    Member

    No Problem, I'll send it over to your email address now.

    Thanks

    Posted 12 years ago on Friday March 23, 2012 | Permalink

  12. Carl Hancock
    Administrator

    The issue is caused when you are running an older version of WordPress. It's a jQuery issue related to using an old version of jQuery.

    WordPress v3.3 uses jQuery v1.7.1. Gravity Forms is using a function from jQuery v1.7.1 in the latest release and if you are encountering a problem then you are most likely running an older version of WordPress.

    In the case of @rpitts454 he is using WordPress v3.2 which is using jQuery v1.6.1.

    We will be releasing an update soon to provide backwards compatibility with WordPress v3.2 which uses jQuery v1.6.1. I will update this forum post once it is available on the Plugin Downloads page.

    Another easy solution is one we constantly recommend to our users: Update the version of WordPress you are running to the latest release.

    Try to avoid using older versions of WordPress. For compatibility reasons and security reasons you should always run the latest version of WordPress and Gravity Forms.

    We try and maintain compatibility with the most recent versions of WordPress, but we do not go back very far. WordPress evolves and changes too rapidly to maintain backwards compatibility with every release. The plugin code would be bloated beyond belief if we had to maintain backwards compatibility with every version of WordPress.

    Posted 12 years ago on Friday March 23, 2012 | Permalink

  13. mediagang
    Member

    This was the same issue for me (wordpress: 3.2.1). Upgraded and all works fine now

    Posted 12 years ago on Friday March 23, 2012 | Permalink

  14. Carl Hancock
    Administrator

    @mediagang It should in most cases. If your site is for some reasons till using an old version of jQuery after upgrading, then there could be more going on. Let us know how it goes. Either way, we'll be releasing an update later today that makes sure it's backwards compatible with WordPress 3.2.

    Posted 12 years ago on Friday March 23, 2012 | Permalink

  15. Carl Hancock
    Administrator

    We have released an updated version of Gravity Forms that resolves the incompatibility with jQuery v1.6.1 and WordPress 3.2. It is now available on the Plugin Downloads page and automatic update. The new version is Gravity Forms v1.6.3.3.2.

    Posted 12 years ago on Friday March 23, 2012 | Permalink

This topic has been resolved and has been closed to new replies.