PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Cannot move entry columns

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Meissner Nordic
    Member

    Since I upgraded, I cannot change the columns for the entries view. I click on the Edit button in the upper right of the Entries view and can see the columns, but cannot drag and drop new ones in the column space. I tried removing a column in case I was over the quota, but this didn't work. I can't drag and drop in any way, not even reordering the existing columns.

    I tried this in both IE and Chrome, still can't drag and drop.

    I've used this feature in the past and it is rather valuable, so would like to be able to use it again.

    Posted 11 years ago on Monday December 3, 2012 | Permalink

  2. David Peralty

    Most likely this is due to a JavaScript issue from a theme or plugin conflict. Gravity Forms, to add more features, has become more sensitive to JavaScript errors. If you have Chrome, can you inspect the page and go to Console and see if any errors are written there?

    Can I also please have you try the following steps to see if there is a plugin/theme conflict that we can isolate?

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 11 years ago on Monday December 3, 2012 | Permalink