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Cannot save or update form - Getting blank page

  1. In the middle of working on a form I tried updating it and the page just went blank and did nothing more. Refreshed the URL bar and last changes were gone. Tried re-adding and updating, problem persists. If after reloading the form in admin I remove a field and hit update I still get a blank page but the removed field is gone when I refresh the admin form page. I can create and update a new form no problem. It seems to me like there is a hiccup in the form XML or DB

    Problem is persistent in multiple browsers.
    Gravity forms is the only plugin activated
    Tried loading a different them, no change
    Tried deactivating and reactivating Gravity Forms, no change

    Posted 12 years ago on Thursday October 11, 2012 | Permalink
  2. Just after my post I though of trying another test which worked to solve the problem.

    I exported the form and then reimported it back in and viola! Now I can update the imported form. The original is still not updatable but it will be deleted anyway. Just wanted to share my fix for anyone else who encounters the same problem!

    Posted 12 years ago on Thursday October 11, 2012 | Permalink
  3. Thank you for sharing your work around. Glad it's working for you now.

    Posted 12 years ago on Thursday October 11, 2012 | Permalink

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