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cannot see entries

Gravity Support Forums » Plugin Support » Gravity Forms

  1. park13
    Member

    I have 10 gravity forms but on 2 of the forms I cannot see entries.
    http://imgur.com/nX9Tpwc

    Any hints how to fix this?

    Posted 11 years ago on Wednesday March 6, 2013 | Permalink

  2. David Peralty

    Can you try to see if there is a plugin or theme conflict please? http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    I've never seen it so selective before, but it is strange that it isn't showing entries properly for those two forms.

    Posted 11 years ago on Wednesday March 6, 2013 | Permalink

  3. park13
    Member

    I have tried to see if there is a theme or plugin conflict but no luck. Also I have other forms that is working fine. I can see other forms entries. Just two of them look like this http://imgur.com/nX9Tpwc.

    Thank you!

    Posted 11 years ago on Wednesday March 6, 2013 | Permalink

  4. David Peralty

    Just out of curiosity, have you also tried to deactivate third party add-ons like the Directory add-on to see if that's the issue?

    Posted 11 years ago on Wednesday March 6, 2013 | Permalink

  5. Chris Hajer
    Key Master

    If you click the "edit" link in the upper right corner of that entry table, can you ensure that you have some columns selected to view on this entry listing screen? When you click the edit link, can you take a screenshot so we can see if there is anything on the left side at all?

    Posted 11 years ago on Wednesday March 6, 2013 | Permalink

  6. park13
    Member

    this is what i get when i click on edit http://imgur.com/OidWJDH. Same when i check the box and hit edit.

    Posted 11 years ago on Wednesday March 6, 2013 | Permalink

  7. park13
    Member

    If I tried to edit the form this is what i get http://imgur.com/JAV66EO. Reminder 8 other forms works perfectly. Just 2 forms having this issues

    Posted 11 years ago on Wednesday March 6, 2013 | Permalink

  8. David Peralty

    Well, the question is: what's special about those two forms? Have you added a special field to it? Did you try to disable the third party add-ons like I mentioned before? There must be some reason why just those two forms are having the same issue.

    Posted 11 years ago on Wednesday March 6, 2013 | Permalink

  9. park13
    Member

    nothing special. the forms were working for a year now. YES i disable all plugins and changed themes no luck

    Posted 11 years ago on Wednesday March 6, 2013 | Permalink

  10. David Peralty

    Can you try the meta recovery tool here: http://www.gravityhelp.com/downloads/
    Can you also try to duplicate one of the non-functioning forms and submitting an entry to it and see if it works?

    Posted 11 years ago on Wednesday March 6, 2013 | Permalink

  11. park13
    Member

    yes i tried the meta recovery tools no luck. When i tried to duplicate it pulls up a brand new blank form.

    Posted 11 years ago on Wednesday March 6, 2013 | Permalink

  12. park13
    Member

    Any other ideas?

    Posted 11 years ago on Thursday March 7, 2013 | Permalink

  13. David Peralty

    Can you export one of the forms that is having difficulties and send it to peralty@rocketgenius.com please? I'll import it on my install and see if I have the same issues.

    Posted 11 years ago on Thursday March 7, 2013 | Permalink

  14. park13
    Member

    that is also i a problem cannot export the two forms???

    Posted 11 years ago on Friday March 8, 2013 | Permalink

  15. park13
    Member

    actually got it to work. Sent you an email.

    Posted 11 years ago on Friday March 8, 2013 | Permalink

  16. park13
    Member

    Sent you an email last week? no replay back?

    Posted 11 years ago on Tuesday March 12, 2013 | Permalink

  17. Chris Hajer
    Key Master

    I'll make sure David knows you sent him an email. Thanks for your patience.

    Posted 11 years ago on Thursday March 14, 2013 | Permalink