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Cannot use "Show Value" option of fields for calculation

  1. I had to post this again since I am unable to launch a priority support request with the previous post.

    I have been able to locate the calculation option in the product field. However, now i facing another problem.

    Some fields like radio buttons have an option of "showing value" in addition to the price for the option chosen. How can I use the value stored in "show value" field of these fields for calculation? I would like to use a formula to add to the total product price based on the "show value" values in addition to the option prices. How can I do that?

    Your help would be highly appreciated.

    Regards
    Gargiz

    Posted 11 years ago on Monday September 24, 2012 | Permalink
  2. Just to provide you some more detail about the problem:

    1. When I click on "60 Seconds" in "Add to video duration" Option Field in Page 3, the price of the 125 is added to the formula in "Total Video Duration" Field in Page 3 and NOT 60 which is part of the "Show Value" for "60 Seconds" selection.

    2. The formula I have used in "Total Video Duration" field in Page 3 is :
    {Title Length:26} + {Include Short Text Message?:27} + {Include Animated Address Map?:28} + {Number of Previews:4} + {Choose your additional video clip duration:3} + {Quality:19} + {Remove Gargiz Brand in the Beginning?:20} + {Your own 3D Animated Brand in Video:22} + {Add To Video Duration:31} +15

    3. The formula used in "Customized Video" in Page 1 is
    20 + ( {Title Length:26} + {Include Short Text Message?:27} + {Include Animated Address Map?:28} + {Number of Previews:4} + {Choose your additional video clip duration:3} + {Quality:19} + {Remove Gargiz Brand in the Beginning?:20} + {Your own 3D Animated Brand in Video:22} + {Add To Video Duration:31} ) * 1.6

    Looking forward to hearing from you soon.

    Regards
    Gargiz

    Posted 11 years ago on Monday September 24, 2012 | Permalink
  3. @Gargiz, because you have a developer license, I suggest using the Priority Support Form as it appears we are going to need more details or access to your form to help you straighten this out.

    Posted 11 years ago on Monday September 24, 2012 | Permalink