PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Can't access developer license

Gravity Support Forums » General » Pre-Purchase Questions

  1. mcarlisle
    Member

    Greetings.

    I just purchased the developer's license. I was able to access the files without a problem. I received an email that was supposed to contain the developer's license key; a "database error" and string of code sits where the key is supposed to be listed in the email. Need your assistance accessing my license key. Thanks.

    Posted 13 years ago on Thursday January 20, 2011 | Permalink

  2. Kevin Flahaut
    Administrator

    We'll have to manually generate a key and send it to you. I'll send it your way asap. Sorry for the inconvenience.

    Posted 13 years ago on Friday January 21, 2011 | Permalink

  3. Kevin Flahaut
    Administrator

    Matthew, I sent your license key via email to the address you used for your purchase. If you don't get it shortly, please make sure it didn't end up in your spam folder. Thanks again for your patience.

    Posted 13 years ago on Friday January 21, 2011 | Permalink

  4. mcarlisle
    Member

    Kevin. I did receive the key. Thanks for your quick response! Matt

    Posted 13 years ago on Friday January 21, 2011 | Permalink

This topic has been resolved and has been closed to new replies.