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Can't access forum with my license. Please help!

Gravity Support Forums » General » Pre-Purchase Questions

  1. Dima
    Member

    Can't access forum with my license. I created account with the e-mail i used when I purchased the license.

    Can any body help me?

    Posted 13 years ago on Wednesday October 13, 2010 | Permalink

  2. Kevin Flahaut
    Administrator

    I can't find any instance of your listed email address or domain (russianor.com) in our records.

    If you're sure you used the right email address, send us a message via our contact form with the email address you used to make your purchase and we'll help you get it sorted out.

    ______________________________________________________________________

    EDIT: I checked and you did not register on the forum with the same email you used when making your purchase. Our system uses the email address to authenticate you and assign the appropriate permissions on the forums. I emailed you new login information so will be able to access all of the member content.
    ______________________________________________________________________

    Posted 13 years ago on Wednesday October 13, 2010 | Permalink

This topic has been resolved and has been closed to new replies.