PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Can't add any elements to new blank form

  1. I've just installed Gravity Forms and trying to create a simple test form. None of the form elements get added to the new form. Also, I can't save the form, even with no changes.

    My environment is the following:
    PHP Version 5.2.13
    MySQL Version 5.0.92
    WordPress Version 3.1.3
    Gravity Forms Version 1.5.2.3

    I've tested this in Safari, Firefox and Chrome, all on a Mac. I noticed that Firebug in Firefox reported a javascript syntax error about a missing ";" before statement in lines 1 and 2 of tw-sack.js?ver-1.6.1.

    Posted 12 years ago on Tuesday June 7, 2011 | Permalink
  2. Hi Jim,

    Try troubleshooting for a theme or plugin conflict.

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Let me know how it goes.

    Posted 12 years ago on Tuesday June 7, 2011 | Permalink
  3. Thanks for the pointer David. It turns out both the "Fast Secure Contact Form" and the MailChimp plug-ins conflicted with Gravity Forms. I'm replacing the former with Gravity, but need to use MailChimp, so I need to to figure out next steps here to have both plug-ins working together.

    Posted 12 years ago on Wednesday June 8, 2011 | Permalink