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Can't add HTML block

Gravity Support Forums » Plugin Support » Gravity Forms

  1. ferntoro
    Member

    Is this a known issue? It looks like I can add all other options but an HTML block.

    I've logout/logged in. Disable cache plugin. What else can I do, or what other information do I need to provide?

    Posted 11 years ago on Tuesday December 25, 2012 | Permalink

  2. Chris Hajer
    Key Master

    This is not a known issue. What happens when you try to add an HTML field to your form? If nothing appears to happen, please ensure you are up to date with both WordPress and Gravity Forms. Try a completely different browser to ensure that there is no cached JavaScript.

    If none of that makes a difference, please use the troubleshooting steps found here http://rkt.gs/testing - normally when the form builder is unresponsive, there is another plugin outputting its JavaScript on the Gravity Forms admin pages.

    Posted 11 years ago on Wednesday December 26, 2012 | Permalink