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Can't add new form fields

  1. Jonathan
    Member

    I am using the latest version of wordpress and gravity forms but it seems, I can't add new fields to a previously created form. When I click one of the field options that I want to add (for example 'text field') it simply doesn't show up at the bottom of the form like previous times when I did that.

    Any clue??

    Posted 13 years ago on Thursday June 16, 2011 | Permalink
  2. This sounds like either a PHP memory issue or a plugin/theme conflict. It's most likely a PHP memory issue. Your site is probably running out of available PHP memory and can't add additional fields via AJAX because of this. You need to increase your available PHP memory.

    The first thing to do is increase your available PHP memory. Here is a tutorial on how to do this, although you may need to contact your web host for assistance:

    http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/

    If that doesn't work you need to test for plugin and theme conflicts by following the directions here:

    http://rkt.gs/testing

    Posted 13 years ago on Thursday June 16, 2011 | Permalink