PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Can't Add Note

  1. For some reason, I can't add a note at the end of forms I have created. I type some text in the Add Note field at the bottom and click on the Add Note button but then nothing happens, the note isn't displayed. Any ideas what this could be?

    Posted 9 years ago on Sunday September 5, 2010 | Permalink
  2. Nobody else has reported this issue, you may need to check for theme and plugin conflicts and then test the Note feature. You test for plugin conflicts by deactivating all other plugins and theme conflicts by activating the default theme. After you deactivate all plugins, if the Notes works, then you activate each plugin one by one until you encounter the one causing the issue. Let us know how it goes.

    Posted 9 years ago on Monday September 6, 2010 | Permalink
  3. Actually, I am experiencing this problem too. Also, the CSS for button is 60px and the "e" in "Add Note" gets cut off. Checking plugins now.

    Posted 6 years ago on Thursday January 10, 2013 | Permalink
  4. @gingalley, please open a new topic for your support issue if you need help. This one is very old.

    You can check for theme and plugin conflicts by following these instructions http://rkt.gs/testing

    Please be sure you are using the latest Gravity Forms 1.6.11 and WordPress 3.5. If you still need help, let us know.

    Posted 6 years ago on Friday January 11, 2013 | Permalink

This topic has been resolved and has been closed to new replies.