This is going to be a theme or plugin conflict. I see signs of a plugin conflict due to elements not appearing as they should in the form editor, such as a horizontal rule at the bottom of the form editor and the background for the tabs on the field editor appearing with a gold background which isn't being set by Gravity Forms.
To test for a Theme Conflict:
- Activate the default Twenty Ten theme
- Test to see if the issue happens
To test for a plugin conflict:
- Deactivate ALL plugins
- Activate Gravity Forms
- Check to see if the issue occurs
If it does not, then one of your plugins is causing a with Gravity Forms. To narrow it down follow the steps below:
- Activate each plugin one by one
- Check to see if the issue occurs after each one
A way to speed this process up is instead of activating them one by one, activate them in groups... say 5 at a time... and then when you encounter a group that causes the issue to occur, deactivate that 5 and then activate them one by one and test after each one.
Let me know how it goes. We can't prevent themes or plugins from causing conflicts, it's just a fact of life with WordPress themes/plugins, especially when running large numbers of them from a wide variety of sources. This can happen when the plugin or theme doesn't isolate when and where it executes code.
Posted 14 years ago on Monday May 2, 2011 |
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