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Can't delete form fields

  1. Gravity Forms works great for me, but unfortunately I can't delete any form fields in the Form Editor. The Popup appears with the Warning that all entry data associated will also be deleted. I press "OK" to delete, but nothing happens. Tried Safari 5 and Firefox 4 and IE8 - same behavior.
    Any ideas?

    Cheers,
    Andy

    Posted 14 years ago on Sunday May 1, 2011 | Permalink
  2. Send us a WordPress admin login for this site via our Contact Us form and we can take a look and see what is going on. Reference this post when doing so.

    Posted 14 years ago on Monday May 2, 2011 | Permalink
  3. This is going to be a theme or plugin conflict. I see signs of a plugin conflict due to elements not appearing as they should in the form editor, such as a horizontal rule at the bottom of the form editor and the background for the tabs on the field editor appearing with a gold background which isn't being set by Gravity Forms.

    To test for a Theme Conflict:

    - Activate the default Twenty Ten theme
    - Test to see if the issue happens

    To test for a plugin conflict:

    - Deactivate ALL plugins
    - Activate Gravity Forms
    - Check to see if the issue occurs

    If it does not, then one of your plugins is causing a with Gravity Forms. To narrow it down follow the steps below:

    - Activate each plugin one by one
    - Check to see if the issue occurs after each one

    A way to speed this process up is instead of activating them one by one, activate them in groups... say 5 at a time... and then when you encounter a group that causes the issue to occur, deactivate that 5 and then activate them one by one and test after each one.

    Let me know how it goes. We can't prevent themes or plugins from causing conflicts, it's just a fact of life with WordPress themes/plugins, especially when running large numbers of them from a wide variety of sources. This can happen when the plugin or theme doesn't isolate when and where it executes code.

    Posted 14 years ago on Monday May 2, 2011 | Permalink