PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Can't edit form fields

  1. For some reason I cannot edit the form fields on a newly created form in a fresh WP install. This is the first time I have ever experienced this issue.

    I have access to all of the settings in the first form field - the one with the form name, etc - but all subsequent fields are locked. They change color when hovered over, but clicking the edit option does nothing. I can delete the fields, however.

    I am using Thesis 1.8.5 w/ WP v.3.4.2. I switched themes to TwentyTen and de-activated all plugins, but the problem persists.

    Any ideas?

    Posted 11 years ago on Monday November 5, 2012 | Permalink
  2. Are you able to create new forms? And do the forms work on the front end now?

    Can you try a completely different browser to see if the issue is browser based, or there is cached information?

    Posted 11 years ago on Monday November 5, 2012 | Permalink
  3. I can create new forms, the forms will submit -- I just cannot edit any of the form field titles, descriptions, settings, etc...

    I've tried in Chrome, Firefox & Safari, all with the same result. I've cleared the cache multiple times, still no change.

    The Duplicate & Delete options on the form field editors work just fine. the Edit option is the only one that is "dead" when clicked.

    Posted 11 years ago on Monday November 5, 2012 | Permalink
  4. I never did get to the bottom of this issue, but I was able to correct the problem by deleting the plugin, emptying the database tables, then re-installing. It worked fine after that.

    If anyone else experiences a similar issue, then hopefully this suggestion will help. :)

    Posted 11 years ago on Wednesday November 14, 2012 | Permalink
  5. David Peralty

    Interesting that a re-install would help fix things. Thanks for letting us know.

    Posted 11 years ago on Wednesday November 14, 2012 | Permalink

This topic has been resolved and has been closed to new replies.