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Can't Find Zip File To Upload to WordPress

  1. So, I purchased a single site support license and downloaded a folder called "gravityforms" to my mac desktop, but when it comes time to actually upload a zip file to WordPress to install the forms, I can't find a zip file. I cant just upload the entire "gravityforms" folder to WordPress.

    I feel like an idiot. Am I missing something. Or was there no zip file included in the "gravityforms" folder I just purchased/downloaded from you guys?

    Posted 13 years ago on Friday January 28, 2011 | Permalink
  2. Try downloading with a different browser. It sounds like you have the "open file on download" option set in your browser preferences - that's why it's unzipping the file for you on your desktop. If you still have problems with it, just let us know and we'll email you the zip file.

    Posted 13 years ago on Friday January 28, 2011 | Permalink
  3. Thanks. I changed my browsers settings and it's all taken care of now.

    Posted 13 years ago on Friday January 28, 2011 | Permalink
  4. Great. Thanks for the update.

    Posted 13 years ago on Friday January 28, 2011 | Permalink

This topic has been resolved and has been closed to new replies.