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Can't get my form to submit and validate fields. Any clue?

  1. Hey guys... I'm very disapointed with my purchase. I still cannot get gravity forms to run properly.

    The problem this time is that i cant get it to validade required fields and to submit the answers of the form. See for yourself: http://www.produzindo.net/pesquisa-de-perfil-e-de-opiniao/

    Any clues? Please help me... I'm almost ready to go to Survey Monkey or any other survey service as i cannot get GF to work. =/

    Thanks.

    Posted 12 years ago on Monday September 19, 2011 | Permalink
  2. I would first try disabling AJAX for that form and see if it will submit.

    You might have a plugin or theme conflict. Can you submit this form from the form preview?

    Posted 12 years ago on Tuesday September 20, 2011 | Permalink
  3. Also, you have quite a few validation errors on that page.

    http://validator.w3.org/check?verbose=1&uri=http%3A%2F%2Fwww.produzindo.net%2Fpesquisa-de-perfil-e-de-opiniao%2F

    Some of them might be preventing your form from working correctly. Please try submitting the form from the preview and see if it works there, to rule out a theme conflict.

    Posted 12 years ago on Tuesday September 20, 2011 | Permalink
  4. I tried without ajax, with no success, but i tried the preview and it works fine.

    Posted 12 years ago on Tuesday September 20, 2011 | Permalink
  5. Please don't be so quick to dismiss Gravity Forms, especially in situations where the issue is typically is caused by server configuration issues, theme or plugin conflicts and not actual Gravity Forms related bugs.

    The first issue I see on this page is a Javascript error unrelated to Gravity Forms. This can prevent AJAX functionality or any Gravity Forms functionality that utilizes Javascript from functioning because your browser will quit executing Javascript when it encounters an error. So you will want to get this error resolved.

    The Javascript error is related to superfish. See this screenshot: http://i.imgur.com/OeuxZ.png

    I see that AJAX is still enabled on this form, which means that Javascript error I pointed out above is preventing the form from submitting in this instance. You need to resolve that Javascript error. It's not a Gravity Forms related error.

    Forms typically do not submit for one of two reasons:

    1) If it's an AJAX form it will not submit properly if there is a Javascript error on the page.

    2) If the form won't submit and doesn't utilize AJAX it is typically a URL Rewriting/Permalink setup issue. Typically this only pops up on sites hosted on Microsoft Windows servers using IIS with URL rewriting implemented improperly.

    Your issue appears to be #1 based on the link you provided based on what I see when I go to the page containing your form.

    Posted 12 years ago on Tuesday September 20, 2011 | Permalink