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Can't see preview

  1. I can't see the preview of some of my forms. A new window comes up and all I see is:
    http://imgur.com/3znCU (screenshot)

    Can someone help me?

    Posted 12 years ago on Thursday March 22, 2012 | Permalink
  2. This most likely means you have a theme/plugin conflict somewhere:

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 12 years ago on Thursday March 22, 2012 | Permalink
  3. Richard Vav
    Administrator

    Hi Ruby, what version of gravity forms are you running, the latest version is v1.6.3.3. Can you go onto the Gravity Forms settings page and under general settings can you enable No-Conflict Mode then try previewing your forms again.

    Your problem is most likely being caused by a plugin or theme conflict, if enabling no-conflict mode doesn't work can you try following the advice in the following post to help identify which plugin may be causing the problem.

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 12 years ago on Thursday March 22, 2012 | Permalink
  4. I'm on the latest version.

    no-conflict mode didn't help.

    It was the SexyBookmarks plugin

    Thanks!

    Posted 12 years ago on Thursday March 22, 2012 | Permalink
  5. I have another problem.

    In the preview i try to go to the next page but it says: There was a problem with your submission. Errors have been highlighted below.

    Nothing is highlighted.
    So I put the form onto my website, but it says: Sorry, this form is not available

    Posted 12 years ago on Thursday March 22, 2012 | Permalink
  6. Can someone please help me asap

    Posted 12 years ago on Friday March 23, 2012 | Permalink
  7. Ruby, please send an admin login via the contact form so we can check it out. Please reference this topic URL as well so we can refer back to it. Thanks.

    Posted 12 years ago on Friday March 23, 2012 | Permalink