PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Can't setup a MailChimp-Feed

  1. When I try to setup a MailChimp-Feed the wheel is spinning endlessly. I created a form with only one email-feed. What could have gone wrong?

    Thanks
    Tee

    Posted 7 years ago on Tuesday November 20, 2012 | Permalink
  2. David Peralty
    Administrator

    Can I please have you try the following steps to see if there is a plugin/theme conflict that we can isolate?

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 7 years ago on Tuesday November 20, 2012 | Permalink
  3. Yes. It works with Twenty eleven. After creating MailChimp-Feed. Can I turn back to original Theme?

    Posted 7 years ago on Tuesday November 20, 2012 | Permalink
  4. David Peralty
    Administrator

    You probably can, but you might want to contact the theme developer and ask them not to output their JavaScript on wp-admin pages that aren't their own as that is likely what was causing the issue.

    All my best!

    Posted 7 years ago on Tuesday November 20, 2012 | Permalink
  5. JezHunt
    Member

    Hi

    I am getting similar symptoms, have gone through the check above, and narrowed it down to a conflict with S3FlowShield Plugin.

    If I disable the plugin while setting up the feed, it all works ok, and if I re-enable the plugin afterwards, the actual form appears to work as far as I can tell with the tests I have done so far.

    It appears the conflict stops the initial feed connection.

    Please help.

    Thank you.

    Posted 7 years ago on Friday December 7, 2012 | Permalink
  6. You may have to work around the problem, as you have, by deactivating the S3FlowShield plugin while creating a new feed. This conflict should not affect the form itself, as the problem is likely JavaScript or jQuery being output on the Gravity Forms admin pages by this other plugin. Since you map feeds infrequently, your work around may be the best you can do until that plugin is updated to eliminate the conflict.

    Posted 7 years ago on Friday December 7, 2012 | Permalink