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Can't view / edit forms (!)

  1. cielonar
    Member

    Greetings -- I have had Gravity Forms version 1.4.5 set up on a site for a while with no issues. However, today I tried to access the form to make an edit and the "Forms" custom post type in the sidebar has vanished. The form itself still appears to be working.

    I am logged in as an administrator and the Gravity Forms plugin is activated. I recently updated WP as well as a few other small plugins but otherwise haven't installed anything new.

    I'm hesitant to temporarily deactivate and reactivate the plugin because we are in the midst of an event registration and I don't want to damage the live form, so am not sure how to proceed (http://oilspill.uga.edu/oil-spill-symposium-registration/).

    Thanks for any assistance.

    Posted 11 years ago on Wednesday January 19, 2011 | Permalink
  2. cielonar
    Member

    Greetings again -- I finally determined after experimenting on a dev site that the problem was with the "Members" plugin (Tadlock) which is set up to allow non-admin access to the form. For some reason when another plugin was disabled and removed, this caused a glitch.

    I deactivated "Members", refreshed the browser to show the sidebar form access, edited the form, then reactivated "Members", and now everything shows up fine.

    Hope this is helpful on the off-chance anyone else runs into this odd little issue.

    Posted 11 years ago on Wednesday January 19, 2011 | Permalink
  3. Glad you got it fixed and thanks for posting the solution too for others. It's much appreciated.

    Posted 11 years ago on Wednesday January 19, 2011 | Permalink