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Can't view / edit forms (!)

Gravity Support Forums » Plugin Support » Gravity Forms

  1. cielonar
    Member

    Greetings -- I have had Gravity Forms version 1.4.5 set up on a site for a while with no issues. However, today I tried to access the form to make an edit and the "Forms" custom post type in the sidebar has vanished. The form itself still appears to be working.

    I am logged in as an administrator and the Gravity Forms plugin is activated. I recently updated WP as well as a few other small plugins but otherwise haven't installed anything new.

    I'm hesitant to temporarily deactivate and reactivate the plugin because we are in the midst of an event registration and I don't want to damage the live form, so am not sure how to proceed (http://oilspill.uga.edu/oil-spill-symposium-registration/).

    Thanks for any assistance.

    Posted 13 years ago on Wednesday January 19, 2011 | Permalink

  2. cielonar
    Member

    Greetings again -- I finally determined after experimenting on a dev site that the problem was with the "Members" plugin (Tadlock) which is set up to allow non-admin access to the form. For some reason when another plugin was disabled and removed, this caused a glitch.

    I deactivated "Members", refreshed the browser to show the sidebar form access, edited the form, then reactivated "Members", and now everything shows up fine.

    Hope this is helpful on the off-chance anyone else runs into this odd little issue.

    Posted 13 years ago on Wednesday January 19, 2011 | Permalink

  3. Kevin Flahaut
    Administrator

    Glad you got it fixed and thanks for posting the solution too for others. It's much appreciated.

    Posted 13 years ago on Wednesday January 19, 2011 | Permalink